With Customer
Dealer Info
Customer & Device
Intake Record
Q1 — Customer's Account
Q2 — Timeline
Q3 — Prior Attempts
Q4 — Customer Priority
Q1 — Dealer Diagnosis
Q2 — Prior Work (technical)
Ito ang babasahin ng Fault Finder sa Stage 2.
Q3 — Required Outcome
Physical Condition
Damage — may kaugnayan sa fault
Cosmetic Condition — liability documentation
Quoted Price & ETA
₱
Prints without saving. Give to customer as job receipt.
skip bench assessment →
At Bench
📋 Notes from Customer
Q1 — Customer's Account
Hindi nasagot
Q2 — Timeline
Hindi nasagot
Q3 — Prior Attempts
Hindi nasagot
Q4 — Customer Priority
Hindi nasagot
Q1 — Dealer Diagnosis
Hindi nasagot
Q2 — Prior Work
Hindi nasagot
Fault Type — Ano ang ginagawa (o hindi ginagawa) ng device?
Observable symptoms only. Multi-select — pwede higit sa isa.
Receiving Condition Photos
Kondisyon ng device sa pagtanggap — scratches, cracks, liquid indicator. Up to 4 photos.
Maximum 4 receiving photos. Add work photos in Stage 2.
Probable Cause
Base sa ebidensya at sinabi ng customer — ano ang pinakamalamang na dahilan? Multi-select.
Turnaround
Saves locally. Opens the diagnostic work hub.
Delete this repair?
This will permanently remove the repair record and all its photos from this device. This cannot be undone.